Terms - Recovery Cleaning Solutions
Terms and Conditions – Recovery Cleaning Solutions
Welcome to the website of Recovery Cleaning Solutions. By using our services, website, and engaging with our content, you agree to the following terms and conditions. Please read these terms carefully before proceeding with our services.
- Services Offered
Recovery Cleaning Solutions provides residential, commercial, Airbnb, and disaster recovery cleaning services. All services are subject to availability and are provided based on the agreed-upon scope and pricing during the booking process. We reserve the right to modify, suspend, or discontinue any service at any time without notice.
- Booking and Payment
All services must be booked in advance. Payment is due upon completion of the service, unless otherwise agreed upon. We accept multiple payment methods, including credit cards and online payments. A deposit may be required for larger or special services.
- Cancellations and Rescheduling
You may cancel or reschedule your appointment with at least 24 hours’ notice. Failure to do so may result in a cancellation fee. Cancellations or changes made within 24 hours of your scheduled service may incur a charge equal to 50% of the service fee.
- Satisfaction Guarantee
Your satisfaction is important to us. If you are not satisfied with the quality of our services, please notify us within 24 hours, and we will address the issue. We do not offer refunds, but we will return to correct any areas that do not meet your expectations at no additional cost.
- Liability
While we are insured and bonded, Recovery Cleaning Solutions is not responsible for pre-existing damage, wear and tear, or damages caused by improper use of materials or items. Our liability is limited to the extent of our insurance coverage.
- Access to Property
Clients may provide access to their property in person or through a lockbox, key, or other entry method. You agree to provide safe access to your property during the scheduled service. Recovery Cleaning Solutions is not responsible for any injuries or damages caused by unsafe conditions at the property.
- Use of Cleaning Products
We use eco-friendly cleaning products in all of our services. If you have specific product preferences or restrictions, you must notify us in advance. Recovery Cleaning Solutions is not liable for allergic reactions or sensitivities unless notified beforehand.
- Privacy Policy
Your privacy is important to us. We collect and store personal information for booking, payments, and communication purposes only. We do not share your information with third parties, except as necessary to complete transactions or as required by law. Please refer to our Privacy Policy for more details.
- Changes to Terms
Recovery Cleaning Solutions reserves the right to modify or update these terms and conditions at any time. Changes will be effective immediately upon posting to our website. It is your responsibility to review these terms regularly.
- Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the state of Florida, and you agree to submit to the jurisdiction of the courts located in Palm Beach County for any disputes.
For any questions regarding these terms and conditions, please contact us at 954-549-3598.
Thank you for choosing Recovery Cleaning Solutions!